Welcome to your EML Helpline information!

Welcome to information about your Employment Law Helpline, provided by Employee Management Ltd (EML).

You will have access to advice from EML’s great team of HR and Employment Law specialists, by telephone and email, between the hours of 9.00am and 5.00pm, Monday to Friday (excluding UK bank holidays).

Our contact details are as follows:

Please provide the following details on your call or in your email:

  • Name
  • Job title
  • Organisation
  • MPC membership number

We aim to respond to enquiries as soon as possible, and in any event within 4 hours (this may be the next working day if an enquiry is received after 1.00pm).

For members who are on a monthly membership package, advice is limited to 0.5 hours per month, and unused hours can be rolled over to subsequent months until membership is terminated.  For members on an annual membership package, advice is limited to 6 hours per annum, and any unused hours expire at the end of the current year of membership.

All time is recorded in intervals of 6 minutes.  To save time on any call, it would be useful if you could have to hand any details which may be relevant to your issue.  In particular, if your query relates to a specific situation with an employee/worker, it would be useful for us to know the following:

  • Type of Contract
  • Length of service
  • Job title/details of role
  • Any protected characteristics which may be relevant
  • Any disciplinary or performance history
  • Any other relevant background, e.g., the employee has previously raised a Health and Safety issue or grievance

If you require further support beyond that provided under this service, any of our team will be more than happy to discuss the available options.

Please note that EML can only provide advice to a member in relation to their role working on behalf of an organisation.  We are not authorised to provide advice to individuals in respect of their own employment situation. 

We look forward to speaking to you!


Team EML

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